Returns Policy

 

 

Returns Policy

 

 

Last updated June 08, 2024

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please https://www.bolochant.com/#contact">contact us to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and return it to us.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to ship your return.

 

EXCHANGES

 

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be exchanged:

  • Canvas Prints
  • Digital Downloads (Music)

For defective or damaged products, please https://www.bolochant.com/#contact">contact us to arrange a replacement.

Please Note:

  • All music purchases, being digital downloads, are not eligible for returns or refunds.
  • Canvas prints are created on a per-order basis, and all sales are final. If there is a defect in the manufacturing, a replacement print can be shipped at no additional cost.
  • A 10% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.

 

QUESTIONS

 

If you have any questions concerning our return policy, please https://www.bolochant.com/#contact">contact us.

 

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